Privacy Policy

Privacy Policy

Last updated: February 2024

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1. Introduction

Guided Entry Services Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This policy explains how we collect, use, and safeguard the data you share when using our website or booking our services.

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2. Information We Collect

We may collect the following information:

• Personal details (name, email address, phone number, country of residence)

• Booking and payment information when you schedule consultations or services

• Messages or enquiries you send through contact forms or email

• Technical data such as IP address and browser type (for analytics and site performance)

3. How We Use Your Information

We use your data to:

• Provide and manage our relocation, visa, and settlement services

• Respond to your enquiries and appointment requests

• Process payments and send confirmations

• Improve our website and client experience

• Comply with legal and regulatory requirements

We will never sell or rent your information to third parties.

4. Legal Basis for Processing (UK & EU GDPR)

We process personal data on the following bases:

• Contractual necessity – to deliver the service you request

• Legitimate interests – to operate and improve our business

• Consent – when you opt in to receive updates or marketing communications

5. Data Retention

We keep personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Data Security

We use secure systems and SSL encryption to protect your data from unauthorised access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Withdraw consent for marketing at any time

• Request a copy of the data we hold about you

To exercise these rights, contact privacy@guidedentry.co.uk.

8. Cookies

Our website may use cookies for analytics and site functionality.
You can adjust your browser settings to refuse cookies if you prefer.

9. Third-Party Services

We may use trusted third-party platforms (e.g., Wix, payment processors, Zoom) to deliver parts of our services.
Their own privacy and data-protection obligations bind these providers.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions or concerns about this policy, please contact us.